Privacy Policy
About Us
Privacy Policy - Laser Clean of Abilene
Effective Date: 11/30/2025
Last Updated: 11/30/2025
1. Introduction
Laser Clean of Abilene a DBA of Kenchil Enterprises LLC ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
2. Information We Collect
2.1 Information You Provide Directly
Contact Information: Name, email address, phone number, and physical address
Service Information: Details about requested services, property information, and service preferences
Payment Information: Billing address and payment processing details (credit card information is processed by secure third-party providers)
Communications: Records of your correspondence with us via email, phone, text, or contact forms
2.2 Information Collected Automatically
Device Information: IP address, browser type, operating system, and device identifiers
Usage Data: Pages visited, time spent on pages, click patterns, and referring sites
Location Data: General geographic location based on IP address
2.3 Information from Third Parties
Payment processors and financial institutions
Service partners and contractors
Marketing and analytics providers
3. How We Use Your Information
We use your information to:
Provide, maintain, and improve our laser cleaning services
Process and fulfill service requests and appointments
Send appointment confirmations, reminders, and service updates
Respond to inquiries and provide customer support
Process payments and send invoices
Communicate important service information and updates
Comply with legal obligations and protect our rights
Analyze usage patterns to improve our services
Prevent fraud and ensure security
4. How We Share Your Information
4.1 We may share your information with:
Service Providers: Third parties who assist in operating our business (payment processors, scheduling systems, communication platforms)
Professional Advisors: Lawyers, accountants, and other professional advisors
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with a merger, sale, or acquisition of our business
Consent: With your explicit consent
4.2 We do NOT:
Sell your personal information to third parties
Share your information for third-party marketing purposes without consent
Transfer data to companies unrelated to our service provision
5. Text Messaging and Communications
5.1 SMS/Text Messaging
By providing your phone number, you consent to receive text messages about appointments, service updates, and responses to your inquiries
Message frequency varies based on your service needs
Standard message and data rates may apply
Text STOP to opt out at any time
Text HELP for assistance
5.2 Email Communications
Service-related emails (transactional)
Optional promotional emails (only with consent)
Unsubscribe links in all marketing emails
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of sensitive data in transit and at rest
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Secure data storage and backup procedures
Employee training on data protection
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records
Generally, we retain customer information for 7 years after last service, unless longer retention is required by law.
8. Your Rights and Choices
8.1 You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Request data portability
Withdraw consent
8.2 To exercise these rights, contact us at:
Email: [insert email]
Phone: [insert phone]
Mail: Laser Clean of Abilene, [insert address]
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children under 18. If we learn we have collected information from a child under 18, we will delete it promptly.
10. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Analyze website traffic and usage
Improve user experience
Provide relevant content
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
Right to know what information is collected
Right to delete personal information
Right to opt-out of sale (we do not sell personal information)
Right to non-discrimination
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by:
Posting the updated policy on our website
Sending an email notification
Displaying a notice on our website
14. Contact Information
For questions about this Privacy Policy or our privacy practices:
Laser Clean of Abilene
[Insert Address]
Abilene, TX [ZIP]
Email: [Insert Email]
Phone: [Insert Phone]
15. Dispute Resolution
Any disputes arising from this Privacy Policy will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
By using our services or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.